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Interactive notifications: boosting your campaign and after-sales promotions on WhatsApp Read new

Making automated flows more flexible is an opportunity in your interactions Read new

Humanizing interactions with bots: key to success in the digital age Read new

OneMarketer Customer Survey 2022 Read new

Reach & Engage + WhatsApp: The power of multimedia messaging in your advertising campaigns Read new

Recap of the OneMarketer Business Session Breakfast: Driving Conversational Commerce Read new

Social CX: The multichannel solution to expand and improve customer service Read new

Segmented Multi-product Catalog in WhatsApp With Social CX Read new

These are our solutions as Google Business Partners Read new

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Increasing Loyalty & Customer Satisfaction Read new

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Customer Appreciation Day 2022 Check the event

Customer Assistance & CX

WiReview

Listen to your customers and don’t miss any review. With this solution you can ask your customers to leave their opinion about a product or service and capture new leads or discover opportunities.

 

WiReview

Characteristics

Information is value:

  • Create a loyal community by receiving customer feedback
  • Obtain information about your products, sales or delivery processes.
  • Integrate review and customer feedback directly into your ecommerce or CRM
  • Generate additional sales opportunities on key products, such as add-ons or extended warranties.
  • Improve the experience by offering discounts for reviews

WiReview

Benefits

Knowing the opinion of your customers is very valuable for detecting opportunities, and capturing reviews can lead to organic advertising of your products or services, shooting up your sales even more.

Integrations with your CRM through APIs

Connect the platform with your CRM to upload automatically each review

Get to know the voice of your users and spot new opportunities

Listening to customers is an opportunity to improve and create new solutions or innovative improvements.

Simple and fast implementation

Get the platform up and running sooner than ever! Our user-friendly interface helps for a smoother and simplified implementation.

Improve your customers' experience

Listened to and served customers improve customer experience, helping customer loyalty, retention and attracting new customers.

WiReview

Impact and Metrics

Improve customer experience and satisfaction

Double your consultants productivity

Reduce Customer Service operations and time