Mass Messaging Solution
Reach & Engage
A mass notification service through WhatsApp campaigns that also automates the conversational flow to communicate offers, promotions, dispatch status, payments and other multiple applications.
Reach & Engage
Features
- Send mass notifications or alerts to your customer base via WhatsApp
- Plan and schedule your campaigns through your contact lists or by segments
- Start a continuous conversational flow with your customer through automation
- Use multimedia content, including text, images, videos, location, hyperlinks and more
- Monitor interactions in a clear and accurate way, through history, reports and traceability
- Integrate with other OneMarketer solutions such as Bot Manager, Social CX or OneCommerce to maximize its potential
Reach & Engage
Benefits
Reach out to your customers and activate their sales or service journey
Experience
Deliver an exceptional experience and anticipate your customers’ needs.
Power
Boost your launches, seasonal or market research, measuring metrics and performance indicators.
Multichannel
Create a complementary channel that extends the multichannel nature of your company.
Improve
Improve sales, payment, booking, satisfaction and survey response rates.
KPI
Measure all your metrics and KPI’s through detailed conversations and reporting of each campaign.
Reach & Engage
Impact and Metrics
Contactability and open rate
Sales increase
Improve customer experience and satisfaction
Testimonies
OneMarketer has helped us to digitalize processes and migrate customer service to an easier channel in terms of interaction and experience, which helped us to reduce time and operational costs. It is a partner that helps to streamline processes in a highly relevant channel such as WhatsApp.
Testimonies
Thanks to the joint work, we have accomplished a direct, timely and fluent communication with Latam's Black Signature passengers, which has allowed us to significantly improve our premium customers' experiences.