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Mass Messaging Solution

Reach & Engage

A mass notification service through WhatsApp campaigns that also automates the conversational flow to communicate offers, promotions, dispatch status, payments and other multiple applications.

Reach & Engage

Features

 

  • Send mass notifications or alerts to your customer base via WhatsApp
  • Plan and schedule your campaigns through your contact lists or by segments
  • Start a continuous conversational flow with your customer through automation
  • Use multimedia content, including text, images, videos, location, hyperlinks and more
  • Monitor interactions in a clear and accurate way, through history, reports and traceability
  • Integrate with other OneMarketer solutions such as Bot Manager, Social CX or OneCommerce to maximize its potential

Reach & Engage

Benefits

Reach out to your customers and activate their sales or service journey

Experience

Deliver an exceptional experience and anticipate your customers’ needs.

Power

Boost your launches, seasonal or market research, measuring metrics and performance indicators.

Multichannel

Create a complementary channel that extends the multichannel nature of your company.

Improve

Improve sales, payment, booking, satisfaction and survey response rates.

KPI

Measure all your metrics and KPI’s through detailed conversations and reporting of each campaign.

Reach & Engage

Impact and Metrics

Contactability and open rate

Sales increase

Improve customer experience and satisfaction

Testimonies

OneMarketer has helped us to digitalize processes and migrate customer service to an easier channel in terms of interaction and experience, which helped us to reduce time and operational costs. It is a partner that helps to streamline processes in a highly relevant channel such as WhatsApp.

Bernardita Marín Encargada de Canales Digitales Transbank

Testimonies

Thanks to the joint work, we have accomplished a direct, timely and fluent communication with Latam's Black Signature passengers, which has allowed us to significantly improve our premium customers' experiences.

Carla Gasaly | Head of LATAM Pass Financial Alliances at LATAM Airlines Industry - Tourism & Transportation