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Customer Appreciation Day 2022 Check the event

Benefits

Special solutions for financial companies that help monetize and digitize your company through messages automation by integrating all your channels in a single platform. 

Streamline processes, improve user experience, boost sales and build customer loyalty.

Financial & Banking

Customer Journey in financial companies

We provide conversational marketing solutions to shoot up your sales and offer a better experience through all your digital channels, cutting costs, meeting your customers’ needs and safeguarding data securely.

  • A natural-born salesman

    • Close online account sales and insurance registrations
    • Automate card application.
    • Offer account or card up-grades.
    • Manage loan and insurance applications.
    • Authorize policy increases
  • Make the bot the hero for your customers

    • Automate response and serve your customers 24/7
    • Send account and card statements.
    • Notify loan balances, credit limits.
    • Report card shipment tracking 
    • Send abstracts
    • Help to recover passwords
    • Answer balance inquiries
    • Send policies
  • Secure conversations through our channels

    • Protect your customers’ data
    • Double security authentication
    • Alerts of irregular or suspicious credit card transactions.
    • Help with lost or stolen card procedures
  • Charm your customers

    • Scale-up your customer loyalty
    • Build long-term relationships
    • Offer exceptional experiences so that you get chosen again
    • Offer a referral or loyalty program.

Financial & Banking

Characteristics

Connect through multiple channels

La plataforma de gestión preferida de los servicios financieros.

Automate frequent inquiries and provide 24/7 support

Send proactive notifications and increase sales

Integrations with web platforms and APIs

Improve user experience

Protection of sensitive data

Financial & Banking

Benefits

Increase sales up to 30 %.

You will be able to boost your sales to another level, capturing new customers, using Up-Selling and Cross-Selling and closing online sales on Social Media and WhatsApp.

Improve NPS surveys by 30%.

Improve your customers’ shopping experience by cutting the time in the purchase process, automating messages and providing customer service 365 days a year, 24 hours a day.

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Double productivity of executives

  • Allow your executives to manage more cases through WhatsApp and social media.
  • Shorten your agents management time and prioritize cases that require further analysis, doubling productivity.

Reduce response times

  • Improve response time rates on a case-by-case basis
  • Improve case queuing management and profiling by client portfolio or agent skills.

Improve decision making through data

  • Collect information from inquiries
  • Download reports 
  • Manage indicators and metrics dashboard  
  • Analyze performance
  • Make data-driven decisions

Our Strenghts

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Years in the Road

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Countries have our services

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Companies have trusted us

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