News:

Technology and customer service: how to adapt to each generation Read new

Empowering chatbots with generative artificial intelligence Read new

Evolution of e-commerce with generative artificial intelligence and WhatsApp Read new

The impact of omnichannel customer service on sales growth Read new

Meta AI: the virtual assistant of the future is already here Read new

Generative Artificial Intelligence: OneMarketer Business Session Read new

The evolution of the call center and digital attention in telecommunications Read new

The Generative Artificial Intelligence ecosystem grows stronger: Google presents Gemini Read new

Building trust in the digital channel for the sale of financial products Read new

Financial Industry: Indicators you can’t afford to overlook Read new

Customer service: Innovations to simplify policies and insurance Read new

Conversational Commerce: How to measure the success in banking Read new

Banking 4.0: The Digital Transformation of the Financial Sector Read new

Transform your business with automated conversational bots Read new

How to digitize your sales team in 2024 Read new

New technologies as facilitators of the customer journey Read new

Leads in Meta’s sights Read new

How to improve the contactability with my users? Read new

Challenges for e-commerce in 2024 Read new

Artificial Intelligence: It’s Time to Get Involved Read new

Automate scheduling confirmation: an efficient and cost-effective solution for your business Read new

Interactive management with Social CX: Take advantage of the additional resources of WhatsApp Read new

You can now offer reservations or purchases of services on WhatsApp. Do you know how? Read new

Maximize your sales this holiday season directly on WhatsApp Read new

Innovating the collection and payment experience from WhatsApp Read new

Boost your digital onboardings with WhatsApp Read new

Bringing companies and users closer together through ‘Utility’ Templates on WhatsApp with Reach & Engage. Read new

OneMarketer Business Session: Unlocking Business Transformation Read new

Recovering abandoned sales: The importance of remarketing and how to leverage it Read new

Bots, AI and ReCarting to boost your conversions Read new

Optimize customer service on your website with the evolution of LiveChat Read new

WhatsApp Flows: New features to improve user experience Read new

Seasonalities: Powering your Facebook Ads campaigns with WhatsApp Read new

Mobility applied to the contact center operation: Social CX App Read new

Optimizing internal communications with Google Chat and Social CX: WOM Case Study Read new

The new meeting point between the company and its customers Read new

Expanding Communication Horizons: The Power of Video Calling in Omnichannel. Read new

Interaction traceability: the power of knowing your users Read new

Staying ahead of major business seasonalities is key for your business Read new

Interactive notifications: boosting your campaign and after-sales promotions on WhatsApp Read new

Making automated flows more flexible is an opportunity in your interactions Read new

Humanizing interactions with bots: key to success in the digital age Read new

OneMarketer Customer Survey 2022 Read new

Reach & Engage + WhatsApp: The power of multimedia messaging in your advertising campaigns Read new

Recap of the OneMarketer Business Session Breakfast: Driving Conversational Commerce Read new

Social CX: The multichannel solution to expand and improve customer service Read new

Segmented Multi-product Catalog in WhatsApp With Social CX Read new

These are our solutions as Google Business Partners Read new

Do you know the potential of ChatGPT for your Conversational Commerce? Read new

Increasing Loyalty & Customer Satisfaction Read new

Conversational commerce, how does it help my company? Read new

Customer Appreciation Day 2022 Check the event
  • Blog
  • Reading time 2 min

Strengthen Digital Security in your Processes with Biometric Authentication

In a digital world, where the threat of impersonation and other fraud attempts have become more and more frequent, identifying and confirming the identity of customers becomes a priority for many companies. Considering the tools available, how can you achieve this efficiently and securely in a context where users conduct transactions from their smartphones?

Biometric Authentication: A Comprehensive Mobile Solution

Biometric validation is not only a security measure present in airports, public offices or banks, but also a versatile tool that can be implemented remotely from mobile devices. This is because most of today’s devices already have fingerprint readers, photo capture or menus to enter alphanumeric codes or access sequences as a method of unlocking the device.

Biometric validation is not only a security measure present in airports, public offices or banks, but also a versatile tool that can be implemented remotely from mobile devices. This is because most of today’s devices already have fingerprint readers, photo capture or menus to enter alphanumeric codes or access sequences as a method of unlocking the device.

Key features and benefits:

  1. Multipurpose: Simplifies the verification process for users, improving efficiency and satisfaction.
    • Authenticate already registered users for fast and secure access.
    • You can create biometric profiles for new users.
  2. Adaptable: Flexibly meets the needs of both the user and the company.
    • Adjusts to your company’s internal security protocol.
    • Available in different modalities: facial, fingerprint or pattern.
  3. Encrypted: Meets security and privacy standards, providing confidence throughout the process cycle.
    • The information is directly contrasted with the customer’s CRM.
    • There is no data storage in the channel or application.

Implement it in your customers’ journey:

Calls to action for biometric validation can be executed either in the interactions of your digital agents, automated conversational flows or bots. This broadens your range of usability, as it allows you to operationalize processes that would normally have been subject to face-to-face interaction.

Contact us today! Email us at info@onemarketer.net or fill out the form in this section and let’s talk about how we can implement personalized biometric authentication in your company. Strengthen digital security and provide your customers and users with a seamless and secure experience – protect your critical processes with OneMarketer!

Relacionados

Contact

Let ‘s talk !

We want to know about you. We are your best option in digital solutions. We connect your company with customers and automate the process through artificial intelligence. You will also be able to close deals from a single omnichannel platform.

Contact Form