Conversational commerce is experiencing exponential growth worldwide, and Chile is positioning itself as a strategic player in this digital revolution.

In this context of seeking new markets and strategic partners, the ProChile 2025 International Business Roundtable(https://www.prochile.gob.cl/rueda-de-negocios-valparaiso-2025), which took place from September 3rd to 4th at the Sporting in Viña del Mar, represented a great opportunity for Chilean companies and for OneMarketer, who are looking to internationalize or expand their operations in technological sectors like conversational commerce.

Why Is Conversational Commerce the Future?

Conversational commerce is redefining how businesses interact with their customers. The global chatbot market is projected to reach a value of $32.20 billion by 2032. (https://www.databridgemarketresearch.com/es/reports/global-chatbots-market) Emerging trends in artificial intelligence (AI) promise to transform customer experiences and optimize business processes.

Quantifiable Benefits of Conversational Commerce:

• Up to a 30% increase in digital channel conversions.
• 60% reduction in customer response times.
• 80% automation of frequently asked questions.
• 35% improvement in customer satisfaction.

(Source: OneMarketer)

International Growth

As a Chilean company specializing in conversational commerce and automation technology, OneMarketer (www.onemarketer.net) t serves clients in Chile, Latin America, Central America, Mexico, and Europe, which is why ProChile carries out these activities. (www.prochile.gob.cl) They help increase the strategic objectives of any expanding company.

At the same event, we developed strategic partnerships and learned about the needs of the Peruvian and Paraguayan markets through the Peruvian Fintech Association. (https://fintechperu.com) the Paraguayan Fintech Chamber (https://fintech.org.py) We had an interesting conversation with them, forming partnerships with distributors and other technology integrators that can accelerate entry into new markets by leveraging local knowledge and established commercial networks.

2025 Trends Driving Our Growth

Emerging trends in artificial intelligence (AI) promise to transform customer experiences and optimize business processes. Our solutions are aligned with the main trends that will define 2025.

Personalization: One-to-one communication for many users.

Automation: Processes that continuously learn and optimize themselves.

Customizable experiences: All touchpoints integrated through one scalable console. (https://www.onemarketer.net/es/soluciones/onemarketer-social-cx/)

Sustained Growth for OneMarketer

Chile has one of Latin America’s most competitive digital markets. This has allowed OneMarketer to develop robust and adaptable solutions for all types of industries, even the most demanding ones. We have a client portfolio that includes the following sectors: telecommunications, banking, insurance, financial services, retail, transportation, logistics, and many more.

Scalable and Flexible Technology

Our platform adapts to the operations of small businesses all the way up to multinational corporations, with the capacity to process thousands of simultaneous conversations.

• Comprehensive Technical Support

We offer full support from solution planning to continuous optimization, with teams highly specialized in cutting-edge technology solutions.

Success stories and projections

Our conversational commerce implementations have generated measurable results:

Services: We automated over 35% of ticket inquiries and/or complex customer service case resolutions.

Retail: A client increased online sales by 35% using conversational assistants.

Banking: We reduced traditional call center calls by 50%.

The Future of Conversational Commerce is Now

Participating in the ProChile 2025 International Business Roundtable was more than just a business opportunity and a chance to learn about the future of global digital commerce.

Is your company ready for the conversational revolution?

As Chilean leaders in conversational commerce, we offer:

• Strategic consulting to identify automation opportunities
• Turnkey implementation with specialized technical support
• International scaling with proven experience in multiple markets
• Results tracking with transparent metrics and measurable objectives

Connect with us and discover how conversational commerce can transform your relationship with customers, optimize your business processes, and accelerate your international growth.