Benefits of managing your operations directly on WhatsApp
Higher satisfaction and immediate response
Serve your customers in the app they use every day, eliminating frustrating hold times and unanswered emails.
Operational efficiency
for your team
A single agent can manage multiple conversations in parallel with greater agility than through a traditional voice channel.
Open rate close
to 100%
Ensure your marketing, authentication, and service messages plus notifications and reminders are seen and answered on time.
Centralized and
traceable care
Maintain full control over your company’s
interactions, ensuring quality and security standards
in every chat.
Features that empower a WhatsApp-connected platform
Multi-Agent and Distributed Management
Unify your corporate phone number so multiple representatives can handle inquiries in an organized, independent manner.
Native WhatsApp
interactivity
Send quick reply buttons, option lists, catalogs, locations, and media files in seconds.
Integration with your systems (CRM / ERP)
View customer data on screen while chatting, and update their records in real time.
Routing and
complete history
Route cases to the correct department (Support, Sales, Collections) while maintaining full conversation context.
Measurable impact from day one
Notification open rate and interactions
Initial response time compared to traditional channelsÂ
Higher simultaneous handle
capacity per agent
Turn WhatsApp into your company’s sales and support engine.
Bank and insurance
Submission of payment receipts, handling of frequently asked account inquiries, and direct processing coordination
Retail & Ecommerce
Sending payment links, order tracking, post-sales support, and interactive product catalogs.
Telecommunications
Invoice processing and management, technical visit coordination, and customer support—all in a single chat.
Health
Appointment scheduling and confirmation, transmission of medical orders, and receipt of coverage documents
Turn WhatsApp into your business’s customer service and sales engine.
Schedule a call with our team.
Our main clients
Are you ready to test your 100% personalized demo? 🚀
Empower every area of your business with a tailored conversational ecosystem. At Onemarketer, we combine advanced technology and a dedicated team to transform your customer experience and optimize your processes. Don’t leave it for later: leave us your information and let’s start designing your personalized pilot.