Video call
Digital face-to-face interaction, integrated into every conversation
Joint+ adds video calls, voice, and screen sharing to your conversations on WhatsApp, Instagram, or LiveChat. No extra apps needed, with cloud recording and 100% traceability.
Benefits your company gains from video calls
Closeness in the moments that matter most
Face-to-face interaction whenever the customer needs it, without anyone having to move an inch.
Faster and more cost-effective resolution
Screen viewing and sharing resolves in minutes what chat takes days to figure out.
True omnichannel: text, voice, and video in the same call
All unified history, no separate platforms
or lost context.
All unified history, no separate platforms or lost context.
Every video call is recorded, measurable, and linked to the customer’s history.
Features that allow for more flexible customer contact
Invite to video or voice call from WhatsApp, Instagram, or LiveChat
The customer accesses via the browser without downloading any additional apps.
Share the agent’s or the client’s screen
Joint+ delivers visual remote assistance to resolve issues without ambiguity.
Session recorded and tracked in the case history in Social CX
The session is automatically linked and tracked with the client profile for future audits.
Operationally integrated session reporting
Measurable duration, resolution, and satisfaction of each video call.
Measurable impact from day one
First-contact
resolution increaseÂ
Download required
additional apps
Case
traceability
Applicable use cases across multiple companies
Health
With OneMarketer Joint, offer frictionless telemedicine with genuine warmth and trust
Tourism and Hospitality
On-the-ground support and
real-time issue resolution
Retail y E-commerce
The salesperson showcases products live and guides the customer all the way to closing the sale.
Education
OneMarketer Joint allows you to teach classes and remote consultations with real-time visual interaction.
Financial Services
Personalized financial advisory with on-screen document validation
Our main clients
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Empower every area of your business with a tailored conversational ecosystem. At Onemarketer, we combine advanced technology and a dedicated team to transform your customer experience and optimize your processes. Don’t leave it for later: leave us your information and let’s start designing your personalized pilot.