Security and gobernance
Your secure operation.
Your trust, our priority.
OneMarketer secures your customer data with enterprise-grade security standards, robust infrastructure, and global regulatory compliance. Because high-value conversations deserve uncompromising protection.
Compliance with International Standards
ISO 27001
We are ISO 27001 certified, adhering to the international standard for information security management.
Data Privacy & Security
We comply with Chilean Law 19.628/21.719, GDPR (EU), US data privacy standards, and LGPD (Brazil), among other international regulations..
How We Secure Your Operations
Four layers of protection to keep your operations secure at all times
Secure Cloud Infrastructure
World-class certified cloud providers, featuring SOC 1, 2, and 3 compliance, ISO 27001 certification, robust data privacy, multi-zone redundancy, and more.
Data Encryption
All data processed within our systems, external integrations, and dependencies is encrypted both in transit and at rest.
Access Control
Multi-factor authentication, granular roles and permissions, and audit logs. Integration with directory management systems.
Business Continuity
We maintain business continuity and disaster recovery plans, automated backups, high-availability SLAs, and 24/7 infrastructure monitoring.
Incident Monitoring & Response
24/7 monitoring, event correlation, response times. Incident notification protocol (<24h) and essential services protocol (OIV) for regulated clients.
Secure Development
Controlled change management,
dedicated multi-tenant environments,
peer code reviews, and more.
Privacy & Regulatory Compliance
Architecture
Multi-Tenant &
Tenant Isolation
Our clients benefit from dedicated instances with minimal lateral connectivity between environments.
Data Processing Agreement (DPA)
DPA available for enterprise clients requiring data processing agreements in compliance with local and international regulations.
Artificial Intelligence Governance
OmnIA operates on responsible AI principles, no sensitive data retention, and transparency in automated decision fully aligned with the NIST AI Risk Management Framework (AI RMF).
We offer a robust, secure architecture tailored for your business.
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