Our main clients
Benefits of implementing LiveChat
in your company
Supports massive
traffic spikes
Handles a high volume of simultaneous conversations without degrading speed or crashing.
Improve First
Contact Resolution
Bidirectional files, real-time agents, and AI bots reduce retries
Reduce drop-off
on the site
By being embedded directly on the page, it keeps users engaged and lowers cart or form abandonment.
Frictionless
hybrid care
The bot escalates to a human agent in Social CX, carrying over all prior context.
Features that power autonomous resolution
Native integration via JavaScript on the site
Text, title, and subtitle customization
Bubble position in 4 quadrants
Configurable auto-open
Configurable automatic opening
Login window with security token
Interactive buttons and menus in the flow
Slack Import (Admin)
Sending and receiving media files
Seamless handoff to Social CX
Measurable impact from day one
Simultaneous chat
handling capacity
Reduced drop-off at critical conversion points
Interactions resolved
autonomously by bots
Applicable use cases across multiple industries
Retail
& Ecommerce
Automated FAQs, guided shopping, and claims management with attached evidence.
Banking, Insurance, and Financial Services
Balance inquiries after logging in, insurance sales with escalation to video call, along with card blocks and emergency support.
Telecommunications and Services
Technical support with visual guides, billing inquiries, and retention escalation.
Let’s design the custom live chat for your business together
Schedule a chat with our team
Are you ready to test your 100% personalized demo? 🚀
Empower every area of your business with a tailored conversational ecosystem. At Onemarketer, we combine advanced technology and a dedicated team to transform your customer experience and optimize your processes. Don’t leave it for later: leave us your information and let’s start designing your personalized pilot.