Our main clients
What is WA LiveChat Bridge?
When a client taps a button in your WhatsApp message, the conversation jumps to a secure web chat on your own domain. All subsequent messages run through a direct, fee-free channel completely seamless to the user with the exact same look, speed, and experience of WhatsApp.
How does WA LiveChat Bridge work?
The customer triggers an action button directly within a WhatsApp message.
A CTA, a flow button, or a link sent from a campaign or conversation.
A secure web chat opens directly in your browser.
No downloads or registration required. Runs natively on your custom domain, fully white-labeled with your brand and corporate colors.
Unlimited ongoing messaging at no extra charge
The operator remains available to respond, and the client receives push notifications even after closing the tab.
Key benefits of integrating LiveChat Bridge into your business operations
Gain total visibility and control over your messaging costs.
Long conversations are no longer subject to Meta’s variable pricing, making your expenditure fully predictable and fixed.
Scale your customer support without blowing up your costs.
Handles multi-turn, high-volume conversations
without driving up your
cost-per-message.
Your data,
on your infrastructure
The conversation is stored directly within your own database, rather than on external servers with opaque retention policies.
Differentiation
from competitors
A capability that goes
far beyond merely reselling
WhatsApp messaging
Cost-saving features for outbound messaging operations
Zero-install HTTPS web chat solution
Runs directly in the mobile default browser, fully compatible with iOS, Android, and Desktop. No new subdomain required deploys seamlessly on your custom console URL.
Native VAPID Web Push
(RFC 8291 Compliant)
Clients receive real-time notifications when an operator responds, even if they have closed the tab all without relying on FCM or third-party providers.
Signed-token sessions with configurable TTL
Configurable default (60 minutes to 48 hours, customized to your needs). Clients can seamlessly resume their session upon reopening within the TTL window. An automated sweeper background process cleans up and closes inactive sessions.
Automatic Fallback
to WhatsApp
If the web session closes or expires, the next message routes back to WhatsApp automatically, requiring no operator intervention. A visual banner clearly displays the active mode.
Full support for
all message types
Text, images, audio, video, documents, CTA buttons, lists, product catalogs, location sharing, message reactions, and quoted replies. Fully customizable WhatsApp-style UI featuring double checkmarks and real-time “typing…
Latency under 500 ms via WebSocket
Two-way real-time messaging, with the same seamless performance as native WhatsApp chat.
Dedicated
Admin Panel
Branding (logo, brand colors, welcome message), TTL management, VAPID keys, test sessions, and analytics all fully configurable per tenant.
Separate reporting and integrated metering
Dedicated bucket in the Outbound WhatsApp report (Bridge vs. Template) to clearly measure cost savings by channel.
Measurable impact from day one
Cost reduction on
service messaging
WebSocket
message latency
Configurable Session
Time-to-Live (TTL)
Applicable use cases across multiple industries
Retail & E-commerce
Post-purchase tracking: all shipping updates, exchanges, and returns with zero template fees.
SaaS & Technical Support
Multi-turn troubleshooting with logs and screenshots (8 to 15 messages) — at no extra cost per message.
Banking & Finance
Multi-turn conversations with high cost sensitivity and document attachments.
Credit & Collections
Extended debt management sessions with document and image support at no additional cost.
Marketing & Retention
Initial template from Reach & Engage, plus all subsequent nurturing completely free via live chat.
Client Onboarding
Guided multi-step flows with interactive buttons and media with zero per-message cost.
Ready to take control of your conversation costs?
We’ll demonstrate how it integrates into your operations through an end-to-end trial session.
Are you ready to test your 100% personalized demo?
Empower every area of your business with a tailored conversational ecosystem.
At Onemarketer, we combine advanced technology and a dedicated team to transform your customer experience and optimize your processes.
Don’t leave it for later: leave us your information and let’s start designing your personalized pilot.