Benefits of WhatsApp Calling for your customer support
Higher conversion
on WhatsApp
Combine text and voice on the channel your
customers use most
Greater control
and security
100% consent-based calls, regulated
by Meta to prevent spam.
Operational
centralization
All customer information in the Social CX console with unified metrics
Trust and rapport
Voice adds warmth and strengthens your brand’s relationship on the channel your customer is already using.
Features that help improve your conversations
In-chat ‘Call’ button
Inbound and outbound voice templates within WhatsApp, plus a deeplink from your website.
Unified History
Complete message and call history in the same customer profile and case
Automated Callbacks
The system automatically manages callback or message returns after hours when no agent is online.
Escale to IA or IVR
Native integration with all other modules in the OneMarketer ecosystem.
Measurable impact from day one
Higher conversion rates thanks to text-to-speech
With Meta’s
consent
No platforms or extra
downloads required
Use cases applicable to multiple industries
Banking & Insurance
Identity verification and
policy inquiries
Retail & E-commerce
Purchasing and Claims Advisory
with a Personal Touch
Telecommunication
Advanced technical support with fully regulated Meta traceability.
Health
Appointment Confirmation and
Immediate Patient Guidance
Tourism & Hospitality
Travel emergencies &
personalized support
Transportation & Logistics
Real-time delivery tracking, route coordination, and direct phone support for incident handling.
Connect with your customers by voice, right inside the channel they already use every day
Schedule a call with our team
Meta Business Partner
Our main clients
Are you ready to test your 100% personalized demo? 🚀
Empower every area of your business with a tailored conversational ecosystem. At Onemarketer, we combine advanced technology and a dedicated team to transform your customer experience and optimize your processes. Don’t leave it for later: leave us your information and let’s start designing your personalized pilot.