OneMarketer Customer Service Platform

OneMarketer Customer Service Platform
Connect with your customers through digital channels and manage cases from WhatsApp, Email, LiveChat, Facebook, Instagram, Twitter and other channels, from a single omni channel customer service platform. Transform customer inquiries in service cases, reduce OpEx, manage according to metrics and create customer experiences.
OneMarketer Customer Service Platform

For different business contexts

Atención a clientes B2C

B2C Customer Service

Atención a clientes B2C
Receive inquiries from customers as service cases at high scale and create omni channel experiences, managing WhatsApp, Email, LiveChat and social media from OneMarketer platform.
Have trusted in us
LATAM Airlines
Sura
Avon

B2B Customer Service

Atención a clientes B2B
Build lasting relationships and increase loyalty in your customers offering them quick responses and solutions with great exoeruebces through digital channels.
Have trusted in us
Telefonica
Vivo
Atención a clientes B2B
Internal Communications

Internal Communications

Internal Communications
Make your processes more efficient connecting your organization through digital channels. Coordinate sales teams, field operations and add automations to increase your business' productivity.
Have trusted in us
Telefonica
VTR

Making business processes digital and more profitable

through the most used digital channels
Canales Digitales OneMarketer

Let's continue the digital transformation of your business

Let's talk about Conversational Commerce

Uso de redes sociales en Latinoamérica

80%

Of Latin Americans have at least one social media profile

Clientes evitan llamar a las marcas

59%

Of customers would avoid calling brands if they could

El uso de WhatsApp aumentó durante la pandemia

175%

Has increased the usage of WhatsApp since the pandemic began

99%

Has grown the use of social networks during the pandemic

Combine human agents with automated chatbots in OneMarketer

Reduce OpEx and improve customer experience adding automated bots to human agents to your conversations with customers. Integrate OneMarketer to your business' current systems and obtain usage data and metrics for your management.
Automations with Chatbots
Disminuye el gasto operacional hasta 30%

OpEx saving

Up to 30%

Aumenta la productividad entre 2x y 3x

Increase productivity

Between 2x - 3x

Time to Market desde 48 horas

Time to Market

Implementation from 48 hours

Leader brands in Americas and Europe have trusted in us

OneMarketer in 16 countries
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logo telefonica
logo sura
logo vtr
logo avon
logo mall plaza
logo caja los andes
logo banco promerica
logo wom
logo turbus
logo movistar

Get started with OneMarketer

Contact

Contact

Hi!

We'd like to hear from you. Fill the form and tell us about your digital transformation projects.
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Contact a specialist

Gracias por tu interés en OneMarketer. Completa el formulario y nos pondremos en contacto contigo a la brevedad.
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Request a demo

Cuéntanos sobre el proyecto digital que tienes en mente para ofrecerte una solución a tu medida.