We support companies in their digital transformation
We support companies in their digital transformation
Making business processes digital and more profitable using the most used digital channels
Making business processes digital and more profitable using the most used digital channels
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With a proposal for digital evolution

Omni Channel Customer Service Platform

Omni Channel Customer Service Platform

Begin by enabling digital channels to interact with your customers, receive inquiries through WhatsApp and social media and transform them into service cases to be managed from a single omnichannel service platform. Serve through human agents and, if your business requires so, let's add automations into your business processes.

Automations with Chatbots

Increase the efficiency of your brand's responses and improve the customer experience. Combine automated Chatbots with human agents across all of your business processes to provide timely and accurate responses.
Automatizaciones con chatbots
Integraciones con servicios comerciales

Integrations with Sales Services

Add your sales processes and build customer experiences by automating business inquiries, sending tickets and account statements, or enable digital catalogs on social networks to reach out with your products and services through the channels most used by people.

Receive payments through digital channels

Increase your income by adding easy-to-use payment solutions such as WhatsApp, make sales through digital channels, receive bill payments or other services, and incorporate solutions tailored to your business.
Soluciones de pago digitales
Protección y seguridad

Identification and security features

A large number of clients require a high-scale solution with appropriate security. We have technologies for bank card protection and biometric authentication options. Security and confidence for the business and its customers.

Our team

Max Celedón

Max Celedón

Founder & CEO
Serial entrepreneur and social media futurist. Passionate for solving business challenges that add value to millions of companies worldwide.
Rodrigo Díaz

Rodrigo Díaz

Head of Growth
Entrepreneur passionate for customers. Focused on helping millions of companies worldwide to make their social media more profitable.
Claudio Rodríguez

Claudio Rodríguez

Head of IT
Team leader, passionate for securing stability and operational continuity of millions of OneMarketer users worldwide.
Guillermo Tello

Guillermo Tello

Head of Customer Success

Team leader, passionate for securing customers the best journey of millions of OneMarketer users worldwide.

History

OneMarketer is a Chile-based startup born in 2013 with the aim of providing Software as a Service (SaaS) solutions on social media and developing the WhatsApp for Business ecosystem to digitally connect companies with their customers, suppliers and collaborators.

Having as fundamental values constant innovation, agility and close relationship with our customers, OneMarketer has presence in 16 countries in Latin America and Europe, with more than 200 customers who have trusted us, many of them leaders in the industries of telecommunications, financial services, retail, travel and tourism.

To date, OneMarketer has developed multiple solutions through WhatsApp, Telegram, LiveChat, Email, Facebook, Instagram and Twitter, a wide portfolio of solutions, aimed at high scalability, availability and evolutionary vision. Some of the important milestones on this path are:
• Contact center platform for WhatsApp and social media
• Chatbots and virtual assistants as turnkey products
• Chatbots management platform for customer use
• Image recognition for WhatsApp and social media
• PCI compliance for bank cards and E-Commerce management
• Payment solutions for WhatsApp and social media: PayMarket
• Instagram sales management solutions: Instaleads
• Contact solutions in WhatsApp, social media and chatbots for Telecommunications industry.
• Contact solutions in WhatsApp, social media and chatbots for the industry of Financial Services.
• Contact solutions in WhatsApp, social media and chatbots for Airlines industry.
• Contact solutions in WhatsApp, social media and chatbots for Retailers.
• Contact solutions in WhatsApp, social media and chatbots for the hotels industry.
• Currently we are in the process of obtaining the ISO 27001 certification.

Leader brands in Americas and Europe have trusted in us

OneMarketer in 16 countries
logo latam airlines
logo telefonica
logo sura
logo vtr
logo avon
logo mall plaza
logo caja los andes
logo banco promerica
logo wom
logo turbus
logo movistar

Meet OneMarketer

And let's continue the digital evolution of your business
OneMarketer soluciones
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Request a demo

Cuéntanos sobre el proyecto digital que tienes en mente para ofrecerte una solución a tu medida.