We support companies in their digital transformation
Making business processes digital and more profitable using the most used digital channels
With a proposal for digital evolution
Omni Channel Customer Service Platform
Begin by enabling digital channels to interact with your customers, receive inquiries through WhatsApp and social media and transform them into service cases to be managed from a single omnichannel service platform. Serve through human agents and, if your business requires so, let's add automations into your business processes.
Automations with Chatbots
Increase the efficiency of your brand's responses and improve the customer experience. Combine automated Chatbots with human agents across all of your business processes to provide timely and accurate responses.
Integrations with Sales Services
Add your sales processes and build customer experiences by automating business inquiries, sending tickets and account statements, or enable digital catalogs on social networks to reach out with your products and services through the channels most used by people.
Receive payments through digital channels
Increase your income by adding easy-to-use payment solutions such as WhatsApp, make sales through digital channels, receive bill payments or other services, and incorporate solutions tailored to your business.
Identification and security features
A large number of clients require a high-scale solution with appropriate security. We have technologies for bank card protection and biometric authentication options. Security and confidence for the business and its customers.
Our team
Max Celedón
Founder & CEO
Serial entrepreneur and social media futurist. Passionate for solving business challenges that add value to millions of companies worldwide.
Rodrigo Díaz
Head of Growth
Entrepreneur passionate for customers. Focused on helping millions of companies worldwide to make their social media more profitable.
Claudio Rodríguez
Head of IT
Team leader, passionate for securing stability and operational continuity of millions of OneMarketer users worldwide.
Guillermo Tello
Head of Customer Success
Team leader, passionate for securing customers the best journey of millions of OneMarketer users worldwide.
History
OneMarketer is a Chile-based startup born in 2013 with the aim of providing Software as a Service (SaaS) solutions on social media and developing the WhatsApp for Business ecosystem to digitally connect companies with their customers, suppliers and collaborators.
Having as fundamental values constant innovation, agility and close relationship with our customers, OneMarketer has presence in 16 countries in Latin America and Europe, with more than 200 customers who have trusted us, many of them leaders in the industries of telecommunications, financial services, retail, travel and tourism.
To date, OneMarketer has developed multiple solutions through WhatsApp, Telegram, LiveChat, Email, Facebook, Instagram and Twitter, a wide portfolio of solutions, aimed at high scalability, availability and evolutionary vision. Some of the important milestones on this path are:
Having as fundamental values constant innovation, agility and close relationship with our customers, OneMarketer has presence in 16 countries in Latin America and Europe, with more than 200 customers who have trusted us, many of them leaders in the industries of telecommunications, financial services, retail, travel and tourism.
To date, OneMarketer has developed multiple solutions through WhatsApp, Telegram, LiveChat, Email, Facebook, Instagram and Twitter, a wide portfolio of solutions, aimed at high scalability, availability and evolutionary vision. Some of the important milestones on this path are:
• Contact center platform for WhatsApp and social media
• Chatbots and virtual assistants as turnkey products
• Chatbots management platform for customer use
• Image recognition for WhatsApp and social media
• PCI compliance for bank cards and E-Commerce management
• Payment solutions for WhatsApp and social media: PayMarket
• Instagram sales management solutions: Instaleads
• Contact solutions in WhatsApp, social media and chatbots for Telecommunications industry.
• Contact solutions in WhatsApp, social media and chatbots for the industry of Financial Services.
• Contact solutions in WhatsApp, social media and chatbots for Airlines industry.
• Contact solutions in WhatsApp, social media and chatbots for Retailers.
• Contact solutions in WhatsApp, social media and chatbots for the hotels industry.
• Currently we are in the process of obtaining the ISO 27001 certification.
• Chatbots and virtual assistants as turnkey products
• Chatbots management platform for customer use
• Image recognition for WhatsApp and social media
• PCI compliance for bank cards and E-Commerce management
• Payment solutions for WhatsApp and social media: PayMarket
• Instagram sales management solutions: Instaleads
• Contact solutions in WhatsApp, social media and chatbots for Telecommunications industry.
• Contact solutions in WhatsApp, social media and chatbots for the industry of Financial Services.
• Contact solutions in WhatsApp, social media and chatbots for Airlines industry.
• Contact solutions in WhatsApp, social media and chatbots for Retailers.
• Contact solutions in WhatsApp, social media and chatbots for the hotels industry.
• Currently we are in the process of obtaining the ISO 27001 certification.
Leader brands in Americas and Europe have trusted in us
